Tony Dinh got an offer to sell his $14.000-MRR business for $500.000. He said no. His Twitter audience-building tool was something he saw growing much bigger.
And then, Twitter introduced new API pricing. $42.000 a month for professional use — in tools like Tony's BlackMagic.
All of a sudden, Tony's $14k MRR wasn't enough to pay for API access. He scrambled to find a buyer, and found one that offered $128.000 for the business.
Here's the story of Tony Dinh's ups and downs as an indie hacker.
Check it out on The Bootstrapped Founder.
The concept of eventual reciprocity has been incredibly beneficial in my journey of building a media business. Any business, really. It suggests that if you give without expecting anything in return, people will feel compelled to reciprocate over time. It draws its power from the fact that nobody wants to owe someone else for longer than necessary. If you constantly provide something valuable to someone, they will feel compelled to give back — eventually.
Hence the term eventual reciprocity.
And this principle is particularly useful for those using social media to grow their businesses.
Think about it this way: if you consistently share valuable information online and contribute meaningfully to conversations that people care about, the individuals involved will eventually feel indebted to you. Subconsciously. But noticably. This feeling prompts them to help you out somehow, creating an active desire to even things out.
Practicing this at scale by sharing your knowledge freely can lead not only the people you interact with but also larger groups observing these interactions, appreciating your generosity and selflessness. They may then wish to support you back in various ways - purchasing your products or services, introducing potential partners or collaborators, promoting your work within their circles or advocating for your brand among their peers.
This is all based on trust — and trust is slowly built but quickly lost. So be careful with how you nudge people to compensate you.
The biggest beginner mistake is the premature Call to Action.
Asking for some kind of return immediately upon sharing something helpful often will undermine the reputation-building process inherent in eventual reciprocity. People won’t feel obligated if they don’t trust you. Sure, you might get a purchase or a conversion, but people see this as a mere transaction. There is no relational value in such an exchange.
If you can afford it, look at serving your community as a long-term bet. Instead of focusing solely on immediate compensation for work done today like most freelancers do (since exposure doesn’t pay bills), consider making long-term investments into community relationships as well.
This doesn’t mean you can’t offer your services and products. It just means that you don’t have to peddle them at every single opportunity.
|
In my own experience balancing paid and free offerings has worked well; while I sell books and courses amongst other things which require payment for access, I also freely share insights through the newsletter, the podcast, and on social media every week. Every day, in fact. The value people find from engaging with my free content often leads them towards considering my paid offerings when they’re ready. And that can take weeks, months, or years. I often get emails or Twitter DMs from people who have been followers for years and felt that it’s now time for them to pay me back for all the insights I have so freely put in their path.
The key here isn’t immediately chasing returns but patiently waiting until someone really wants to support me due to all they’ve received from me previously — a prime example of eventual reciprocity at play! This approach becomes increasingly effective as your audience grows; more individuals witnessing acts of kindness means more potential reciprocal actions down the line!
Finding the balance between giving away valuable knowledge and revealing everything is crucial though — keep some trade secrets close that could be monetized later on by those who recognize how much better they’d implement these ideas with professional assistance.
Take my Twitter Teardowns, as an example. You’ll find all kinds of Twitter advice between my books, my course, and my constant barrage of Twitter profile optimization tweets. If you spend a few days digging through all my prior work, you could probably find all the insights you need. Well, that, or you can spend $100 to make me record a 15+ minute video where I apply the most fitting of these concepts directly to your profile. The knowledge is all out there, for free. My expertise in applying it has a price.
This is important.
Never completely forego getting paid clients while practicing this strategy; since eventual reciprocity might take weeks or years before materializing into meaningful opportunities. You got to make money somehow! It’s a unique balance to strike for every entrepreneur.
Avoid thinking transactionally. That’s the best framework to be able to spot long-term investment opportunities.
There’s a psychology in humans that makes eventual reciprocity just unavoidable. We want to get even.
Give lots, and then allow your followers to give back.
They will. Eventually.
I'm doing Twitter teardowns. For $100 (parity pricing enabled), I record a 15min video going through your Twitter profile, pointing out what keeps you from gaining more of the right followers more easily. Strategic mistakes, low-hanging fruits to immediately change, and confusing copy: I'll find it all and tell you about it. Learn more about the teardowns and watch a real free example video here.
I want to highlight a newsletter that I read almost religiously: Alts.co. They highlight alternative assets, investments outside the traditional realm. I loved their episode on Game Trading Cards, or investing in Wine and Whisky. Even Micro SaaS made it in there! Every week, I get introduced to something I never knew I could invest in. Interested?
Another platform I regularly use is Skillshare. Not only do I consume lots of courses there; I am an instructor on the platform as well. Get a free month of Skillshare Explore: thousands of hands-on creative classes with one membership. I learned photography with that — and even though 90% of my photos are of my dog, they are GOOD photos of my dog. Just saying.
Being your own boss isn't easy, but it's worth it. Learn how to build a legacy while being kind and authentic. I want to empower as many entrepreneurs as possible to help themselves (and those they choose to serve).
Podcast, YouTube, Blog Dear founder, One thing that I really struggle with is communicating clearly to my prospective customers what the value of the product is for them. There are several reasons why this is the case. THE BOOTSTRAPPED FOUNDER • EPISODE 388 388: The Job To Be Done: Understanding Customer Value Communication 11:44 MORE INFO I'm building a product that is both a podcast database and a podcast alerting system and a podcast forecasting or trend analysis system and an API product,...
Podcast, YouTube, Blog Dear founder, On April 30th, I'll join Paddle CMO Andrew Davies and my friend KP in a webinar named "From idea to exit: Lessons from SaaS founders who’ve done it" — please join us there, for free. I had this really interesting experience with a customer of Podscan recently. They reached out saying they were having trouble integrating our API. Now, this wasn’t unusual - we get these requests occasionally. But what happened next completely changed my perspective. THE...
Podcast, YouTube, Blog Dear founder, So Podscan itself is doing pretty well. It has grown from an experiment into something substantial. It’s profitable now and has customers of all sorts that I didn’t even expect to serve in the beginning. With every week, I shift closer to the perfect messaging, reaching the right people at the right time. THE BOOTSTRAPPED FOUNDER • EPISODE 386 386: One Year of Podscan: Reflecting on Tech & Business Decisions 24:23 MORE INFO What I want to share with you...